MCA Supervisor Training

January 17, 2025: Being a Supervisor and a Leader – What does it mean to move up versus move in? What makes a great supervisor? What do you expect from others? What should they expect from you? Discuss both team and organizational culture and why it matters.

February 21, 2025: Getting to Know You and Others – How do we learn to understand and appreciate ourselves and others in order to get the work done? Building strong relationships with others impact your ability to work with them. Explore how our similarities and differences either create the opportunity to work together or have conflict. Learn about having strengths-based conversation with your direct reports. Explore the concept of Rounding.

March 21, 2025: Giving and Receiving Feedback – How can we have productive performance conversations with our direct reports? Learn about the importance of listening, getting curious and being open to feedback.

April 18, 2025: Team Building – Using the frameworks of the Five Dysfunctions of a Team discuss ways to strengthen existing teams as well as conduct effective meetings.

Structure

The overall focus of the training is to learn some new ideas/concepts, practice using them and develop better skills. Each session will be 4 hours in length. Each session, except for the 1^st, we will start by reviewing and discussing any “homework” from the previous month’s topic, then have a presentation/facilitation on the current month’s topic, and end with expectations for the next session.

Frequency – Once a month for 4 months

Time – 4 hours each session

45 minutes – Review of previous month’s “practice”

2:45 hours – Topic for the month done by facilitator

30 minutes – Discussion of exercises to complete before next session

*A service charge of 3% will be applied to all credit card purchases.

Cancellation Policy: Cancellation 30 days prior to the event will allow for a full refund. Cancellation between 7 and 30 days will incur a $75 cancellation fee. There will be no refund in the event of cancellation closer than 7 days.

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